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Full-Service HOA Property Management

When you decide to look at homeowners association management companies (HOA management companies), you want to make sure you’re getting all the services and value that you need. You want experience, protection, and all the tools and resources that will make managing your association easier.  

Full-service HOA property management is available from our talented team at Community Property Management. We’re here to offer support and provide leadership for your board and your HomeOwners Association (HOA). We have done this for decades, and we know how to expertly handle all the day-to-day tasks and long-term planning that your homeowner association needs. 

You’re busy. You’re dedicated. We’re here to handle the details so you don’t have to.

Management Services for St. Louis Homeowners Associations (HOA's) of Every Size

We serve Richmond Heights, Clayton, Brentwood, other St. Louis neighborhoods and the greater St. Louis region.

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Accounting-Plus

CPM’s Accounting Plus Services include:

~Collection of assessments
~Payment of Board approved expenses
~Monthly Financial Statements and supporting detail
~Community Web Portal
~Free recommendation of service providers that have been vetted by CPM

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~Preparation of Lender and Title Company Questionnaires (billed to Owner) when units refinance or transfer ownership

Community Web Portal includes:

~A secure online web portal (CPM-WEB) where owners can review governing documents and community financial statements, view or edit owner accounts, and pay assessments online.

~board members can view, financial reports, past invoices, and delinquency reports with up to the minute accuracy.

~If the board’s workload expands beyond their limits of time or expertise, CPM can step in and manage specific projects. This allows the Board to only engage extra services and costs as they are needed.

~We supply a secure online web portal (CPM-WEB) where owners can review governing documents and community financial statements, view or edit owner accounts, and pay assessments online.

~Trustees and board members can view past invoices and delinquency reports with up to the minute accuracy.

~If the board’s workload expands beyond their limits of time or expertise, CPM can step in and manage specific projects. This allows the Board to only engage extra services and costs as they are needed.

Read more about our HOA Financial Reporting and Accounting Services

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Full Service Management

Here’s what you can expect, in addition to our accounting and financial services, when we manage your association:

Management Team:

~Respond to owners’ telephone calls, emails, letters and other communications

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~Attend board meetings and annual meeting

~Manage maintenance requests and work orders

~Prepare project specifications

~Solicit multiple proposals from qualified contractors

~Monitor projects through completion

~Conduct property inspections

~Act as a liaison between the owners and the board

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Custom Management and Maintenance

Looking for a unique management plan for your HOA?

We know that your association has unique needs. To help you succeed, we’ll help the Board prepare the right management plan that meets the community’s needs and exceeds your expectations.

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We provide custom management plans for all St. Louis neighborhoods and the greater St. Louis region.

Talk to us about what works really well and where you find your challenges. We’re here to help you run your association more efficiently and effectively.

Experienced and Professional Homeowner Association Management

Our accounting and financial services are the best you’ll find in homeowner association management, but we provide a lot more. When you work with CPM, you can rely on an experienced and responsive management team that understands the goals and priorities of your HOA or condo association. 

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You will work with a property manager who can focus on your association and its unique needs. We’ll show up at your board meetings and your annual meeting, offering help with agenda setting, action items, and meeting minutes. 

Leave us in charge of maintaining your HOA. We can take care of everything, from routine repairs to capital improvements. We keep a close eye on your communal spaces, protecting its appeal and its functionality. Residents can make requests and submit work orders. We’ll prepare project details and estimate costs. We’re here to solicit and accept bids and estimates from several local vendors and contractors who are qualified, insured, and professional. We’ll monitor the work while it’s in progress and keep the lines of communication open until the project is complete.

Communication with Board and Homeowners

Communication is essential to the effective management of your homeowner association. We know that the board members we work with are also homeowners. No one wants to collect overdue assessments or issue fines on their neighbors. A professional homeowner association management company can help. 

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Your professional property manager will take the lead on responding to calls, complaints, and questions that come in from homeowners. We’ll welcome new association members and keep everyone on the same page. We’ll communicate responsibilities, regulations, and expectations. 

Community Property Management is your liaison. Our team is ready to communicate responsively and proactively with vendors, board members, homeowners, and community partners.

More Information About Our Service Areas

CPM was started in 1985 with the idea that community management should be accessible, transparent, ethical, and proactive. With this simple business plan in place CPM has expanded to serve a variety of communities (to include, Condominium, Villa, Single-Family Homes (HOA), Town-home, Mid-Rise, and other styles of Multi-Family communities) and extended our service area to the entire Greater St. Louis Missouri and Illinois Metropolitan area including Missouri’s St. Louis, St. Charles, Jefferson, and Franklin Counties; and the Illinois counties of Madison, Monroe, St. Clair and Jersey.

St. Louis County Missouri

St. Charles County, Missouri

Jefferson County, Missouri

Monroe County, Illinois

St. Clair County, Illinois

Franklin County

Madison County

Jersey County

PROMPT REPAIRS

The wind storm we had last week blew off the gutter on the side of my house from the roof down to the ground. I reported it in the afternoon and the next morning it was repaired. Thank you for your promptness and taking care of this matter.

Mary

Professional Community Association Manager Trust Symbol
AMS Trust Symbol
Certified Manager of Community Associations Trust Symbol
Accredited Better Business Bureau Trust Symbol
Innovia Co-Op Trust Symbol
Community Association Managers International Certification Board Trust Symbol
Accredited Association Management Company Trust Symbol
Member of Community Associations Institute Trust Symbol
Heartland Chapter Community Associations Institute

What People Are Saying About Us

4.8/5
4.8 /5
112 Reviews

Google
5.0/5
Dec 17, 2020
Google Community Property Management
Always very responsive. I don’t always like the answers, but Jane Oliver gets back to me very promptly and gives me very direct answers.
MyReputation.com
5.0/5
Dec 14, 2020
Community Property Management
Responsive to my requests. Always.
MyReputation.com
5.0/5
Dec 14, 2020
Community Property Management
Good Morning, I had the pleasure of talking to Treasa this morning about our account , she helped me register our account and setup auto pay. Being new here and our mail and internet was slow being setup and working . Treasa has good people skills and patience with this senior citizen . Thank you for the your help.
Google
5.0/5
Dec 5, 2020
Google Community Property Management
First, I would like to thank CPM for their two amazing employees Terry and Angie. Earlier this week I had an issue that was brought to my attention by a pest control company that mice were getting into my attic by way of a small gap around my gutters. I immediately called Terry S. and she had someone out with 24 hours to fix this problem. (I would like to mention that this saved me $900 with the pest control company.) The crew that she sent were very surprised that I was going to be charged that amount After telling them about the other issues the pest control company had mentioned in my basement, they checked that for me. I am elderly and did not go into the basement with the pest control inspector, but I did go with the crew that Terry sent. Needless to say, there was nothing wrong in my basement. I was being taken advantage of because of my age - but Terry and her crew saved me! And this saved me an additional $2,000.00. That evening Terry called to make sure the issue was resolved. (I have never experienced that with a management company.) This is the third management company that I have had with this HOA since I moved here and I have never had anyone that would respond and then check on the work afterwards. Terry and Angie have been wonderful! So Terry and her crew have saved me almost $3,000.00. I cannot thank you enough for having such wonderful employees! I will be forever grateful.
MyReputation.com
5.0/5
Dec 4, 2020
Community Property Management
T0 whom it may concern, I just wanted to say how grateful I was for having my plumbing problem taken care of in a timely fashion and on a Saturday afternoon .I had a plumber come out and he ran the rooter from the condo out, and said it was in the outside part of the line. So i called the emergency number and they cleared it up very quickly. I did appreciate their the job they did.

Want to Learn More?

If we can be of help or you’d like to learn more about what it’s like to work with Community Property Management, get in touch. We’d be happy to assist you or explain the differences CPM can make for your community through our proven systems and services.

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Community Property Management

242 Old Sulphur Spring Road St. Louis, MO 63021
(636) 227-8688 | (618) 420-6899
customerservice@cpmgateway.com