Association Management in St. Louis and the Greater Missouri Area Since 1985
Community management is all we do.
We don’t manage rental residential or commercial property. We work only with community associations and their members. This allows us to give you our undivided attention. We know what we’re good at, and we wouldn’t want to do anything else.
Our processes and procedures are solution-based. We assist Boards by providing sound financial and management services, offering the information they need to make decisions that positively impact the community.
Management Services for St. Louis Associations and Communities of Every Size
We serve Richmond Heights, Clayton, Brentwood, other St. Louis neighborhoods and the greater St. Louis region.
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CPM’s Accounting Plus Services include:
~Collection of assessments
~Payment of Board approved expenses
~Monthly Financial Statements and supporting detail
~Community Web Portal
~Free recommendation of service providers that have been vetted by CPM
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~Preparation of Lender and Title Company Questionnaires (billed to Owner) when units refinance or transfer ownership
Community Web Portal includes:
~A secure online web portal (CPM-WEB) where owners can review governing documents and community financial statements, view or edit owner accounts, and pay assessments online.
~board members can view, financial reports, past invoices, and delinquency reports with up to the minute accuracy.
~If the board’s workload expands beyond their limits of time or expertise, CPM can step in and manage specific projects. This allows the Board to only engage extra services and costs as they are needed.
~We supply a secure online web portal (CPM-WEB) where owners can review governing documents and community financial statements, view or edit owner accounts, and pay assessments online.
~Trustees and board members can view past invoices and delinquency reports with up to the minute accuracy.
~If the board’s workload expands beyond their limits of time or expertise, CPM can step in and manage specific projects. This allows the Board to only engage extra services and costs as they are needed.
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Here’s what you can expect, in addition to our accounting and financial services, when we manage your association:
Management Team:
~Respond to owners’ telephone calls, emails, letters and other communications
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~Attend board meetings and annual meeting
~Manage maintenance requests and work orders
~Prepare project specifications
~Solicit multiple proposals from qualified contractors
~Monitor projects through completion
~Conduct property inspections
~Act as a liaison between the owners and the board
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Custom Management and Maintenance
Looking for a unique management plan for your HOA?
We know that your association has unique needs. To help you succeed, we’ll help the Board prepare the right management plan that meets the community’s needs and exceeds your expectations.
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Talk to us about what works really well and where you find your challenges. We’re here to help you run your association more efficiently and effectively.
Board Member Resources for Community Associations
In addition to providing exceptional community management services, we believe it’s our responsibility to provide additional education for Board Members by sharing resources, information, and tips that will help you manage your community more efficiently and with less stress. These resources supply information for budgeting, financial reporting, violations, maintenance, and how to protect your residents’ largest assets.
The 5 Steps to Hiring a Community Management Company
Is your Board not happy with current management or tired of self-management? Make the hiring process easier for your Board by putting CPM’s over 34-years of experience to use. This link walks the Board through the interview process and supplies support documentation that will make the Request for Proposal (RFP) process much easier and help ensure the Board selects the Best Management Company for the Community Association.
CPM Education
Check out our blogs and articles. You’ll find them helpful, and we will be happy to discuss them in-depth with you when you have questions or comments concerning the topics. We’ll cover everything from co-mingling funds to managing violations to setting agendas for your board meetings.
Community Associations Institute – National
CAI provides information and education to community associations and the professionals who support them. Their mission is to inspire professionalism, effective leadership and responsible citizenship. We especially recommend becoming a member so that Board Members / Trustees have the most current information regarding Associations and the vast resources available to them.
Community Associations Institute – Heartland Chapter
The Heartland Chapter of CAI serves the educational, business, and networking needs of community associations in the Greater St. Louis Metropolitan area, Kansas City, Branson, Lake of the Ozarks and Southern Illinois. As a CAI member a community Board has access to local programs at a reduce rate and a listing of CAI Business Partners that have a proven history of working with Associations like yours.
CPM Reviews
CPM’s greatest asset is our clients because through their feedback they guide us in the type and level of services they desire. You will also see that comments are received on a regular basis, making them more relative to CPM’s current performance.
What Community Management Services Does CPM Offer?
We serve HOA's in Glendale, Creve Coeur, other St. Louis neighborhoods, and beyond.
General Administration | Full Service Management | Accounting Plus |
|---|---|---|
| Customer Service | ||
| Dedicated Association Manager | @ Hourly Rate | |
| Board Meetings | @ Hourly Rate | |
| Board Meeting Preparation | ||
| Maintain Minute Books | ||
| Work Order Reports | ||
| Owner Introductory Information | ||
| Annual Owners Meeting Preparation & Distribution | @ Hourly Rate | |
| Quarterly Board Newsletters | @ Hourly Rate | |
| Owner Directory | @ Hourly Rate | |
| Correspondence with Owners | @ Hourly Rate | |
| Owner File Maintenance | ||
| Administrative File Maintenance | ||
| Enforcement of Regulations | @ Hourly Rate | |
| Web Portal | ||
| Interactive Community Website | Optional | Optional |
FINANCIAL MANAGEMENT
| Deposit Funds into Association Specific Accounts | ||
| Disburse Checks | ||
| Reconcile Bank Statements | ||
| Third-Party Fidelity Coverage | ||
| Prepare Financial Statements | ||
| Maintain Ledger for Each Owner | ||
| Owner Notification | ||
| Assess Late Fees/Fines | ||
| Handle Delinquent Owners | ||
| Maintain Tax Records | ||
| Prepare Budgets | ||
| Financial Summaries | ||
| Board Finance Assistance |
MAINTENANCE AND SERVICE
| Manage Work Orders | ||
| Review Work Orders | ||
| 24/7 Maintenance | ||
| Review Contracts | @ Hourly Rate | |
| Review Maintenance Schedules | @ Hourly Rate | |
| Property Inspections | ||
| Solicit Bids | @ Hourly Rate | |
| Refer Service Providers | ||
| Project Inspections | @ Hourly Rate | |
| Recommend Inspectors | ||
| Send Surveys to Owners | ||
| Work Order Inspections |
Accounting Plus
GENERAL ADMINISTRATION
Customer Service
Dedicated Association Manager
Board Meetings
Owner Introductory Information
Annual Owners Meeting Prep & Distribution
Board Newsletters
Owner Directory
Correspondence with Owners
Enforcement of Regulations
Web Portal
Interactive Community Website
FINANCIAL MANAGEMENT
Deposit Funds into Association Specific Accounts
Disburse Checks
Reconcile Bank Statements
Third-Party Fidelity Coverage
Prepare Financial Statements
Maintain Ledger for Each Owner
Notify Owners
Assess Late Fees/Fines
Handle Delinquent Owners
Maintain Tax Records
Assist Board
MAINTENANCE AND SERVICE
Review Contracts
Review Maintenance Schedules
Solicit Bids
Refer Service Providers
Inspect Projects
Full Service Management
GENERAL ADMINISTRATION
Customer Service
Dedicated Association Manager
Board Meetings
Board Meeting Prep
Maintain Minutes
Record Keeping
Owner Introductory Information
Annual Owners Meeting Prep & Distribution
Board Newsletters
Owner Directory
Correspondence with Owners
Owner File Maintenance
Administrative File Maintenance
Enforcement of Regulations
Web Portal
Interactive Community Website
FINANCIAL MANAGEMENT
Deposit Funds into Association Specific Accounts
Disburse Checks
Reconcile Bank Statements
Third-Party Fidelity Coverage
Prepare Financial Statements
Maintain Ledger for Each Owner
Notify Owners
Assess Late Fees/Fines
Handle Delinquent Owners
Maintain Tax Records
Prepare Budgets
Financial Summaries
Assist Board
MAINTENANCE AND SERVICE
Manage Work Orders
Review Work Orders
24/7 Maintenance
Review Contracts
Review Maintenance Schedules
Property Inspections
Solicit Bids
Refer Service Providers
Inspect Projects
Recommend Inspectors
Send Surveys to Owners
Inspect Work Orders
Premium HOA Management
GENERAL ADMINISTRATION
Customer Service
Dedicated Association Manager
Board Meetings
Board Meeting Prep
Maintain Minutes
Record Keeping
Owner Introductory Information
Annual Owners Meeting Prep & Distribution
Board Newsletters
Owner Directory
Correspondence with Owners
Owner File Maintenance
Administrative File Maintenance
Enforcement of Regulations
Web Portal
Interactive Community Website
FINANCIAL MANAGEMENT
Deposit Funds into Association Specific Accounts
Disburse Checks
Reconcile Bank Statements
Third-Party Fidelity Coverage
Prepare Financial Statements
Maintain Ledger for Each Owner
Notify Owners
Assess Late Fees/Fines
Handle Delinquent Owners
Maintain Tax Records
Prepare Budgets
Financial Summaries
Assist Board
MAINTENANCE AND SERVICE
Manage Work Orders
Review Work Orders
24/7 Maintenance
Review Contracts
Review Maintenance Schedules
Property Inspections
Solicit Bids
Refer Service Providers
Inspect Projects
Recommend Inspectors
Send Surveys to Owners
Inspect Work Orders
PERSONAL OUTREACH
Justin is incredible and stopped by to personally tell me it was taken care of and to let me know if there were any issues. Please don’t let this one go! Cole is very helpful, too.
What People Are Saying About Us
Want to Learn More?
If we can be of help or you’d like to learn more about what it’s like to work with Community Property Management, get in touch. We’d be happy to assist you or explain the differences CPM can make for your community through our proven systems and services.
Community Property Management
242 Old Sulphur Spring Road St. Louis, MO 63021
(636) 227-8688 | (618) 420-6899
customerservice@cpmgateway.com