Managing Condos and Their Communities

In the Greater St. Louis, MO, and Illinois Areas Since 1985

As most investors know, managing a condominium property is much different than managing a single-family home or even an apartment building. Condos are a unique blend of private residences and communal spaces, and a good property manager will understand how to serve homeowners, associations, and communities.

At Community Property Management, we have the experience and the resources required.

Full Service Condominium Management

At Community Property Management, we understand that condo owners have high expectations. They enjoy living in a community that’s safe, appealing, clean, and desirable. When we work with your condo association, we provide the oversight, advice, and hands-on work that drives the best results. We can help you grow your association and be more accountable to your residents and your budget. We work with vendors, enforce rules and regulations, and collect dues.

We’re your one-stop shop for all things pertaining to the management of your condo community.

Whether it’s keeping up with new laws, or introducing best practices, you can count on our talented team to deliver. Our goal is to help you succeed and to create a more responsive and visible plan for leadership in your community.

At Community Property Management, we’re here to support you and help you succeed.

Vendor Relations and Maintenance

If your board is overwhelmed or understaffed, we can take care of those day-to-day operations that need attention.

Perhaps you’ve been trying to put in a gated dog park for a while, but it’s hard to find the right vendors and contractors. We’ll take care of it. Maybe roof inspections are overdue, or you need a new service contract for the pool cleaning and maintenance.

This is where we excel.

We have established connections with some of the best vendors in the area. We can ensure reliable work, competitive pricing, and a high standard of customer service that we expect from everyone who works with us.

Financial Accounting for Condominiums

Perhaps your greatest job as a condo management board is maintaining accurate records and overseeing the finances.

We can help. Whether it’s establishing and sticking to a budget or forecasting for long term capital improvements, we’re ready to crunch the numbers and make projections. We work with condo associations all over the St. Louis area, and we’re no strangers to timely and transparent accounting.

We’ll provide reports and statements and analyze income and expenses. Your financial needs are more than met when you partner with Community Property Management.

Relationships and Responsibility

We understand the frustrations and the frailties of running a successful condo board. To your residents, it probably looks easy.

But we know the time it takes to collect dues, issue notices, and stay on top of the money that’s coming and going. There are disputes to manage and conflicts to avoid. Don’t do it all yourself. Delegate these duties to your best condo community resource. Get in touch with us at Community Property Management, and let’s talk about how we can help.

What Community Management Services Does CPM Offer?

We serve HOA's in Glendale, Creve Coeur, other St. Louis neighborhoods, and beyond.

General Administration	Full Service Management	Accounting Plus
Customer Service
Dedicated Association Manager		@ Hourly Rate
Board Meetings		@ Hourly Rate
Board Meeting Preparation
Maintain Minute Books
Work Order Reports
Owner Introductory Information
Annual Owners Meeting Preparation & Distribution		@ Hourly Rate
Quarterly Board Newsletters		@ Hourly Rate
Owner Directory		@ Hourly Rate
Correspondence with Owners		@ Hourly Rate
Owner File Maintenance
Administrative File Maintenance
Enforcement of Regulations		@ Hourly Rate
Web Portal
Interactive Community Website	Optional	Optional

FINANCIAL MANAGEMENT

Deposit Funds into Association Specific Accounts
Disburse Checks
Reconcile Bank Statements
Third-Party Fidelity Coverage
Prepare Financial Statements
Maintain Ledger for Each Owner
Owner Notification
Assess Late Fees/Fines
Handle Delinquent Owners
Maintain Tax Records
Prepare Budgets
Financial Summaries
Board Finance Assistance

MAINTENANCE AND SERVICE

Manage Work Orders
Review Work Orders
24/7 Maintenance
Review Contracts		@ Hourly Rate
Review Maintenance Schedules		@ Hourly Rate
Property Inspections
Solicit Bids		@ Hourly Rate
Refer Service Providers
Project Inspections		@ Hourly Rate
Recommend Inspectors
Send Surveys to Owners
Work Order Inspections

Accounting Plus

GENERAL ADMINISTRATION

Customer Service

Customer Service Support via telephone, fax, email, etc.

Dedicated Association Manager

Professional Association Manager assigned to your association. @ Hourly Rate

Board Meetings

Meet with Board as outlined in contract. @ Hourly Rate

Owner Introductory Information

Provide new owners with introductory information which contains coupons, maintenance requests, rules and regulations, trash pick-up dates and other information.

Annual Owners Meeting Prep & Distribution

Prepare and distribute proxies, ballots and other materials appropriate for the annual owners' meeting. @ Hourly Rate

Board Newsletters

Prepare, with Board input, up to 4 newsletters per year. @ Hourly Rate

Owner Directory

Prepare, if directed by Board, an owner directory. @ Hourly Rate

Correspondence with Owners

Correspondence with Owners. @ Hourly Rate

Enforcement of Regulations

Assist Board in enforcing Declarations, Bylaws and Rules and Regulations. @ Hourly Rate

Web Portal

Provide a web portal for owners to review and modify information related to their account. @ Hourly Rate

Interactive Community Website

Provide an interactive community website. Optional.

FINANCIAL MANAGEMENT

Deposit Funds into Association Specific Accounts

Utilizing a secure lockbox banking system we will receive and deposit assessments into Association specific account (no commingling of funds).

Disburse Checks

Disburse all checks from Association account.

Reconcile Bank Statements

Reconcile bank statements, monthly.

Third-Party Fidelity Coverage

Provide clients, in aggregate, $1,000,000 in Third-Party Fidelity coverage (CPM Bonding).

Prepare Financial Statements

Prepare standard financial statements, a/r and prepaid reports.

Maintain Ledger for Each Owner

Maintain ledger for each owner, which details receipts and charges.

Notify Owners

Notify owners when past due.

Assess Late Fees/Fines

Assess late fees and fines as directed by the Board.

Handle Delinquent Owners

Handle Delinquent Owners.

Maintain Tax Records

Maintain all records for audit and taxes.

Assist Board

Assist Board with financing.

MAINTENANCE AND SERVICE

Review Contracts

Review service contracts. @ Hourly Rate.

Review Maintenance Schedules

Review Maintenance Schedules. @ Hourly Rate.

Solicit Bids

At Board’s direction, prepare specifications and solicit bids for projects and services which exceed $2,000 in cost (amount contingent on size of community). @ Hourly Rate.

Refer Service Providers

Referral of service providers that has a history of satisfactory completion of projects and services for other CPM clients.

Inspect Projects

"Inspect projects such as painting, sealing, concrete and asphalt replacement during work and at completion. @ Hourly Rate.

Full Service Management

GENERAL ADMINISTRATION

Customer Service

Customer Service Support via telephone, fax, email, etc.

Dedicated Association Manager

Professional Association Manager assigned to your association.

Board Meetings

Meet with Board as outlined in contract.

Board Meeting Prep

Provide agendas, financials, contracts, owners requests and other information to Board in advance of all Board Meetings.

Maintain Minutes

Maintain minutes book.

Record Keeping

Provide (via mail or e-mail) copies of all correspondence, new and closed work orders to the Board on a routine basis.

Owner Introductory Information

Provide new owners with introductory information which contains coupons, maintenance requests, rules and regulations, trash pick-up dates and other information.

Annual Owners Meeting Prep & Distribution

Prepare and distribute proxies, ballots and other materials appropriate for the annual owners' meeting.

Board Newsletters

Prepare, with Board input, up to 4 newsletters per year.

Owner Directory

Prepare, if directed by Board, an owner directory.

Correspondence with Owners

Correspondence with Owners.

Owner File Maintenance

Maintain owner/unit files including maintenance, leases, emergency contact and other pertinent information.

Administrative File Maintenance

Maintain all administrative files.

Enforcement of Regulations

Assist Board in enforcing Declarations, Bylaws and Rules and Regulations.

Web Portal

Provide a web portal for owners to review and modify information related to their account.

Interactive Community Website

Provide an interactive community website. Optional.

FINANCIAL MANAGEMENT

Deposit Funds into Association Specific Accounts

Utilizing a secure lockbox banking system we will receive and deposit assessments into Association specific account (no commingling of funds).

Disburse Checks

Disburse all checks from Association account.

Reconcile Bank Statements

Reconcile bank statements, monthly.

Third-Party Fidelity Coverage

Provide clients, in aggregate, $1,000,000 in Third-Party Fidelity coverage (CPM Bonding).

Prepare Financial Statements

Prepare standard financial statements, a/r and prepaid reports.

Maintain Ledger for Each Owner

Maintain ledger for each owner, which details receipts and charges.

Notify Owners

Notify owners when past due.

Assess Late Fees/Fines

Assess late fees and fines as directed by the Board.

Handle Delinquent Owners

Handle Delinquent Owners.

Maintain Tax Records

Prepare preliminary budget.

Prepare Budgets

Maintain all records for audit and taxes.

Financial Summaries

Present financial summary at annual owners' meeting.

Assist Board

Assist Board with financing.

MAINTENANCE AND SERVICE

Manage Work Orders

Develop and maintain work orders by unit, maintenance type, vendor.

Review Work Orders

Review work orders routinely to ensure completed on timely basis.

24/7 Maintenance

Provide 24 hour / 7 days a week emergency maintenance.

Review Contracts

Review service contracts.

Review Maintenance Schedules

Review Maintenance Schedules.

Property Inspections

Perform periodic property inspections.

Solicit Bids

At Board’s direction, prepare specifications and solicit bids for projects and services which exceed $2,000 in cost (amount contingent on size of community).

Refer Service Providers

Referral of service providers that has a history of satisfactory completion of projects and services for other CPM clients.

Inspect Projects

"Inspect projects such as painting, sealing, concrete and asphalt replacement during work and at completion.

Recommend Inspectors

Recommend qualified inspectors to inspect such projects as roof, siding or retaining wall replacement.

Send Surveys to Owners

Send satisfaction surveys to owners.

Inspect Work Orders

Inspect random sampling of completed work orders.

Premium HOA Management

GENERAL ADMINISTRATION

Customer Service

Customer Service Support via telephone, fax, email, etc.

Dedicated Association Manager

Professional Association Manager assigned to your association.

Board Meetings

Meet with Board as outlined in contract.

Board Meeting Prep

Provide agendas, financials, contracts, owners requests and other information to Board in advance of all Board Meetings.

Maintain Minutes

Maintain minutes book.

Record Keeping

Provide (via mail or e-mail) copies of all correspondence, new and closed work orders to the Board on a routine basis.

Owner Introductory Information

Provide new owners with introductory information which contains coupons, maintenance requests, rules and regulations, trash pick-up dates and other information.

Annual Owners Meeting Prep & Distribution

Prepare and distribute proxies, ballots and other materials appropriate for the annual owners' meeting.

Board Newsletters

Prepare, with Board input, up to 4 newsletters per year.

Owner Directory

Prepare, if directed by Board, an owner directory.

Correspondence with Owners

Correspondence with Owners.

Owner File Maintenance

Maintain owner/unit files including maintenance, leases, emergency contact and other pertinent information.

Administrative File Maintenance

Maintain all administrative files.

Enforcement of Regulations

Assist Board in enforcing Declarations, Bylaws and Rules and Regulations.

Web Portal

Provide a web portal for owners to review and modify information related to their account.

Interactive Community Website

Provide an interactive community website. Optional.

FINANCIAL MANAGEMENT

Deposit Funds into Association Specific Accounts

Utilizing a secure lockbox banking system we will receive and deposit assessments into Association specific account (no commingling of funds).

Disburse Checks

Disburse all checks from Association account.

Reconcile Bank Statements

Reconcile bank statements, monthly.

Third-Party Fidelity Coverage

Provide clients, in aggregate, $1,000,000 in Third-Party Fidelity coverage (CPM Bonding).

Prepare Financial Statements

Prepare standard financial statements, a/r and prepaid reports.

Maintain Ledger for Each Owner

Maintain ledger for each owner, which details receipts and charges.

Notify Owners

Notify owners when past due.

Assess Late Fees/Fines

Assess late fees and fines as directed by the Board.

Handle Delinquent Owners

Handle Delinquent Owners.

Maintain Tax Records

Prepare preliminary budget.

Prepare Budgets

Maintain all records for audit and taxes.

Financial Summaries

Present financial summary at annual owners' meeting.

Assist Board

Assist Board with financing.

MAINTENANCE AND SERVICE

Manage Work Orders

Develop and maintain work orders by unit, maintenance type, vendor.

Review Work Orders

Review work orders routinely to ensure completed on timely basis.

24/7 Maintenance

Provide 24 hour / 7 days a week emergency maintenance.

Review Contracts

Review service contracts.

Review Maintenance Schedules

Review Maintenance Schedules.

Property Inspections

Perform periodic property inspections.

Solicit Bids

At Board’s direction, prepare specifications and solicit bids for projects and services which exceed $2,000 in cost (amount contingent on size of community).

Refer Service Providers

Referral of service providers that has a history of satisfactory completion of projects and services for other CPM clients.

Inspect Projects

"Inspect projects such as painting, sealing, concrete and asphalt replacement during work and at completion.

Recommend Inspectors

Recommend qualified inspectors to inspect such projects as roof, siding or retaining wall replacement.

Send Surveys to Owners

Send satisfaction surveys to owners.

Inspect Work Orders

Inspect random sampling of completed work orders.

Management Questionnaire

PERSONAL OUTREACH

Justin is incredible and stopped by to personally tell me it was taken care of and to let me know if there were any issues. Please don’t let this one go! Cole is very helpful, too.

Cyndy

What People Are Saying About Us

Want to Learn More?

If we can be of help or you’d like to learn more about what it’s like to work with Community Property Management, get in touch. We’d be happy to assist you or explain the differences CPM can make for your community through our proven systems and services.

Community Property Management

1075 Eastgate Drive, Suite 4, O’Fallon, IL 62269

(636) 227-8688 | (618) 420-6899

customerservice@cpmgateway.com